returns.

 

Our products are curated from various vendors, some including niche handmade. Slight variations from candle to candle are considered a part of the unique handcrafted process and are to be expected. Some of our glass is mouth-blown and may have unique differences between each glass. Fika is not responsible for any damages that occur once you have taken ownership of the product.

All claims for damages must be reported to Fika within 48 hours of receipt of merchandise. Providing supporting photos/documentation is required for all damages. After a review of your request, we will either replace the damaged / missing goods or process a refund to your card. Only the exact items from the original order can be replaced.

Shipping and handling fees are not refundable.